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Summary of Communication Device Trends (VOIP, Mobile, Etc.)

Wondering what the latest communication trends look like? Not sure if your business is using the most cost effective and efficient communication system?

I’m a technology junkie. I love to explore the latest and greatest in technological advancements, which includes everything from iPhones to tablets and communication systems. My research and experimentation means I collect gobs and gobs of data, and it also helps me to identify trends in certain fields. This post is a summary of the trends I’m seeing in communication devices, something that may help you identify the best system for your home or business. I hope you find this interesting, at the least, and helpful, if you’re in the market for a new phone or system.

Communication Device Trends

1. More Businesses are Implementing Bring Your Own Device (BYOD) Policies

The days of the company-issued mobile phone aren’t gone, but they are on the way out. More and more companies are asking employees to provide their own mobile devices, and many are even cutting out landlines and telling employees that they need to:

  • Bring their own mobile device
  • Be available during certain hours on that device

Some companies are offering to foot the bill for personal devices, but some are asking employees to pay for the mobile device even though they are using it for both personal and business purposes. A study conducted by Dell Software says companies believe that BYOD policies increase productivity because employees have more flexibility.  Yet another study predicts that 90 percent of companies will offer BYOD as an option, and that many companies will insist on it.

2. As a Result of Point #1, Mobile Phone Use Will Increase for Business Purposes

Most of us already use mobile phones for personal use, but the use of mobile phones for work is skyrocketing. This trend looks like it will increase rapidly.

Work/life balance experts worry that this trend will make it even more difficult for people to leave work at work and enjoy leisure and family time. Productivity experts say the impact on employees is unpredictable. Will people burn out because they can never get away from work? Will personal relationships suffer because of the intrusion of work? Or will employees be able to accomplish more in less time – during the daily commute, for instance, or while waiting in the doctor’s office? The jury is still out, but I lean towards thinking this is not a healthy trend.

3. More and More Businesses Are Moving to VOIP (Voice Over IP) Options

Right now VOIP has about 17 percent of the voice market. Experts predict that VOIP will have approximately 40 percent of the voice market by year the 2018. Why the move to VOIP? Because:

  • Thanks to IP trunking, businesses can unify voice, internet, video, etc into one vendor
  • Thanks to hosting options, small businesses won’t need IT department support for VOIP services
  • This means businesses save big bucks from switching to VOIP

The VOIP systems are now fully competitive with conventional phone systems. At some point, pricing will probably catch up, but right now VOIP continues to be a great deal for businesses. It’s a great deal for residences as well, but businesses will reap far more significant savings that residences will.

4. Cloud Services are Growing and Diversifying

Cloud services are gaining popularity because they require less hardware, less IT department support, and less overhead. As cloud technology is proving itself to be secure, fast and reliable, businesses are flocking to cloud-hosted communication services. Experts say that the two most popular cloud-based communication trends are Cloud VOIP and file sharing services.

Communication Device Trends

Does any of this make you want to look into VOIP? I’m a small business owner and a VOIP fan, so I like to see VOIP getting some props. Check out my reviews of the following VOIP providers, all of which I have tested and know are solid:

VOIPo by Hostgator

VoIP communications solution for small businesses. Provided by HostGator – an established leader in web hosting and telecommunication solutions for businesses, from small to the large.


RingCentral is the industry-leading provider of hosted phone and fax services for small businesses and entrepreneurs, allowing businesses worldwide to increase their sales by projecting a more professional image and attracting new customers.

Try it  by clicking RingCentral Office – Your complete all-inclusive phone system. Try RingCentral free for 30 days.

Universal Calling Inc.

For more than 10 years, Universal Calling has established itself as an innovative telecom market leader delivering unparalleled savings worldwide.

Detailed VOIP Comparison Here







Current Business VOIP Trends

Wondering what advancements have been made in business VOIP systems? Curious as to how the business world is responding to the availability of new VOIP options and features? VOIP is on a roll, and there’s good reason to hop on the VOIP train now – before the rest of the world catches on. Here’s the latest in VOIP business news.

1. More Businesses Are Adopting VOIP to Save Money

As the economy recovers and small businesses struggle to establish themselves, businesses are seeking ways to save money and cut costs. VOIP is one of the easiest ways to reduce expenses. A simple switch from a traditional phone system to a business VOIP phone system can save a company hundreds of dollars every year – in some cases, into the thousands, depending on how complex your business phone system is.

2. Business VOIP is Becoming More and More Common

Infonetics statistical analysis predicts that VOIP systems will continue to sell, increasing by about seven percent per year between 2012-2017. VOIP is now used across all industry sectors, even offering some services that conventional phone systems can’t offer.

3. Mobile VOIP is Growing in Popularity

Most businesses require mobile access, and VOIP provides superior mobile capacity. Mobile VOIP phones are offering more and more features at a far lower cost than cell phone companies will offer. VOIP mobile phones function as well as traditional mobile phones. The best VOIP providers offer bundled services to make the connection from office VOIP phones to mobile VOIP phones seamless (at an even lower cost).

4. Hosted VOIP Business Solutions Becoming More Common – Even More Accessible

If you don’t have the resources available to manage an on-premise VOIP system, you will want to look into hosted VOIP for business. With a hosted VOIP business system, you:

  • Do not have to have an IT department to support it
  • Don’t have to invest in hardware
  • Can fit it into a small business budget
  • Don’t have to worry about upgrades or maintenance
  • Can combine multiple features and services into one package, making it so you don’t have to pay and keep up with multiple vendors for internet and phone services
  • Will reduce up-front expenses

5. Scalable to Fit the Size and Needs of Businesses

One of my favorite features of VOIP for business is the fact that the systems are scalable. Only need one line and a mobile phone? Simple and cheap. Need multiple lines, multiple mobile phones, recorded lines or automated recordings or options? Multiple voicemail boxes and branched options? VOIP business systems can accommodate even very complicated business communication system needs.

RingCentral Professional – Get a toll free number starting at $9.99/month

The awesome part is this: you get to choose how many features and capabilities your business needs, and you can add to features list as your business grows. There’s no pressure to pay for services you don’t need – until you actually need them.

6. Perfect Integration with Business Tools

Another reason why business VOIP is increasing in popularity is the fact that the latest VOIP technology is set up to use desktop plugins that integrate with business tools like Salesforce, LinkedIn, Outlook, etc. These desktop applications allow you to use VOIP to do things like:

  • Access business contacts from your computer
  • Evaluate data from your computer while on calls

This phone-desktop-laptop-tablet connection is a powerful tool, opening up a wide range of possibilities. Businesses are finding this connection streamlines processes like sales calls, billing, customer service and communication.

Current Business VOIP Trends

If you’ve been thinking about switching to business VOIP but have been leery of new technology, you can now be assured that VOIP is becoming mainstream. Check out our VOIP Reviews to find out which systems are performing the best. I only link to the VOIP systems that have proven to be reliable and cost efficient, so feel free to try out some of the options listed on the site.


Read a Detailed VOIP Comparison Here

Questions to Ask a VOIP Provider Before Signing Up

Questions to Ask a VOIP Provider Before Signing Up

voip phone service

voip phone service

If you’re thinking about switching to Voiceover IP for your phone service, you will want to vet the provider before you sign up and terminate your land line or cell phone service. (If you aren’t sure how VOIP works, please read this short VOIP summary.)

In general most VOIP programs work just like regular landlines work. However, some VOIP programs offer extra perks and features, and some still have limitations. By asking these questions, you can choose a VOIP provider who provides as many (if not more) features than your land line or even mobile provider.

The following are good questions to research before you sign up with a provider:

How many countries can I call for free? (Many people switch to VOIP because they want to make free long distance and international calls. Most VOIP programs will let you call 60+ countries. Make sure you can reach the countries most important to you.)

Will I have cordless, wireless and mobile options with this VOIP plan? What do these options cost, and are they effective where I live? Will I need to have any sort of cloud computing access to make wireless or mobile options effective?

(Not all people switch to VOIP for mobile phone options. Many switch to VOIP just for landline savings and free long distance and international calls. However, you may decide to investigate mobile options as well.)

Will I be able to plug in my VOIP phone receiver anywhere I go and get calls? (As long as you have internet service, you should be able to plug in your new VOIP phone receiver and get calls. This is great for people who travel a lot.)

Will I be set up for conference calling? (Most VOIP providers offer this service, but make sure it’s part of the package.)

For an honest review of VOIP from a current VOIP user, read more here.


To learn more about VOIP, consider reading “Switching to VOIP” by Ted Wallingford or “VOIP for Dummies” by Timothy V. Kelly. Both books (which can be found on Amazon) explain how VOIP works in depth and give excellent explanation behind why so many people are using VOIP. They also describe how easy it is to switch to VOIP.