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Current Business VOIP Trends

Wondering what advancements have been made in business VOIP systems? Curious as to how the business world is responding to the availability of new VOIP options and features? VOIP is on a roll, and there’s good reason to hop on the VOIP train now – before the rest of the world catches on. Here’s the latest in VOIP business news.

1. More Businesses Are Adopting VOIP to Save Money

As the economy recovers and small businesses struggle to establish themselves, businesses are seeking ways to save money and cut costs. VOIP is one of the easiest ways to reduce expenses. A simple switch from a traditional phone system to a business VOIP phone system can save a company hundreds of dollars every year – in some cases, into the thousands, depending on how complex your business phone system is.

2. Business VOIP is Becoming More and More Common

Infonetics statistical analysis predicts that VOIP systems will continue to sell, increasing by about seven percent per year between 2012-2017. VOIP is now used across all industry sectors, even offering some services that conventional phone systems can’t offer.

3. Mobile VOIP is Growing in Popularity

Most businesses require mobile access, and VOIP provides superior mobile capacity. Mobile VOIP phones are offering more and more features at a far lower cost than cell phone companies will offer. VOIP mobile phones function as well as traditional mobile phones. The best VOIP providers offer bundled services to make the connection from office VOIP phones to mobile VOIP phones seamless (at an even lower cost).

4. Hosted VOIP Business Solutions Becoming More Common – Even More Accessible

If you don’t have the resources available to manage an on-premise VOIP system, you will want to look into hosted VOIP for business. With a hosted VOIP business system, you:

  • Do not have to have an IT department to support it
  • Don’t have to invest in hardware
  • Can fit it into a small business budget
  • Don’t have to worry about upgrades or maintenance
  • Can combine multiple features and services into one package, making it so you don’t have to pay and keep up with multiple vendors for internet and phone services
  • Will reduce up-front expenses

5. Scalable to Fit the Size and Needs of Businesses

One of my favorite features of VOIP for business is the fact that the systems are scalable. Only need one line and a mobile phone? Simple and cheap. Need multiple lines, multiple mobile phones, recorded lines or automated recordings or options? Multiple voicemail boxes and branched options? VOIP business systems can accommodate even very complicated business communication system needs.

RingCentral Professional – Get a toll free number starting at $9.99/month

The awesome part is this: you get to choose how many features and capabilities your business needs, and you can add to features list as your business grows. There’s no pressure to pay for services you don’t need – until you actually need them.

6. Perfect Integration with Business Tools

Another reason why business VOIP is increasing in popularity is the fact that the latest VOIP technology is set up to use desktop plugins that integrate with business tools like Salesforce, LinkedIn, Outlook, etc. These desktop applications allow you to use VOIP to do things like:

  • Access business contacts from your computer
  • Evaluate data from your computer while on calls

This phone-desktop-laptop-tablet connection is a powerful tool, opening up a wide range of possibilities. Businesses are finding this connection streamlines processes like sales calls, billing, customer service and communication.

Current Business VOIP Trends

If you’ve been thinking about switching to business VOIP but have been leery of new technology, you can now be assured that VOIP is becoming mainstream. Check out our VOIP Reviews to find out which systems are performing the best. I only link to the VOIP systems that have proven to be reliable and cost efficient, so feel free to try out some of the options listed on the site.


Read a Detailed VOIP Comparison Here