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Summary of Communication Device Trends (VOIP, Mobile, Etc.)

Wondering what the latest communication trends look like? Not sure if your business is using the most cost effective and efficient communication system?

I’m a technology junkie. I love to explore the latest and greatest in technological advancements, which includes everything from iPhones to tablets and communication systems. My research and experimentation means I collect gobs and gobs of data, and it also helps me to identify trends in certain fields. This post is a summary of the trends I’m seeing in communication devices, something that may help you identify the best system for your home or business. I hope you find this interesting, at the least, and helpful, if you’re in the market for a new phone or system.

Communication Device Trends

1. More Businesses are Implementing Bring Your Own Device (BYOD) Policies

The days of the company-issued mobile phone aren’t gone, but they are on the way out. More and more companies are asking employees to provide their own mobile devices, and many are even cutting out landlines and telling employees that they need to:

  • Bring their own mobile device
  • Be available during certain hours on that device

Some companies are offering to foot the bill for personal devices, but some are asking employees to pay for the mobile device even though they are using it for both personal and business purposes. A study conducted by Dell Software says companies believe that BYOD policies increase productivity because employees have more flexibility.  Yet another study predicts that 90 percent of companies will offer BYOD as an option, and that many companies will insist on it.

2. As a Result of Point #1, Mobile Phone Use Will Increase for Business Purposes

Most of us already use mobile phones for personal use, but the use of mobile phones for work is skyrocketing. This trend looks like it will increase rapidly.

Work/life balance experts worry that this trend will make it even more difficult for people to leave work at work and enjoy leisure and family time. Productivity experts say the impact on employees is unpredictable. Will people burn out because they can never get away from work? Will personal relationships suffer because of the intrusion of work? Or will employees be able to accomplish more in less time – during the daily commute, for instance, or while waiting in the doctor’s office? The jury is still out, but I lean towards thinking this is not a healthy trend.

3. More and More Businesses Are Moving to VOIP (Voice Over IP) Options

Right now VOIP has about 17 percent of the voice market. Experts predict that VOIP will have approximately 40 percent of the voice market by year the 2018. Why the move to VOIP? Because:

  • Thanks to IP trunking, businesses can unify voice, internet, video, etc into one vendor
  • Thanks to hosting options, small businesses won’t need IT department support for VOIP services
  • This means businesses save big bucks from switching to VOIP

The VOIP systems are now fully competitive with conventional phone systems. At some point, pricing will probably catch up, but right now VOIP continues to be a great deal for businesses. It’s a great deal for residences as well, but businesses will reap far more significant savings that residences will.

4. Cloud Services are Growing and Diversifying

Cloud services are gaining popularity because they require less hardware, less IT department support, and less overhead. As cloud technology is proving itself to be secure, fast and reliable, businesses are flocking to cloud-hosted communication services. Experts say that the two most popular cloud-based communication trends are Cloud VOIP and file sharing services.

Communication Device Trends

Does any of this make you want to look into VOIP? I’m a small business owner and a VOIP fan, so I like to see VOIP getting some props. Check out my reviews of the following VOIP providers, all of which I have tested and know are solid:

VOIPo by Hostgator

VoIP communications solution for small businesses. Provided by HostGator – an established leader in web hosting and telecommunication solutions for businesses, from small to the large.

RingCentral

RingCentral is the industry-leading provider of hosted phone and fax services for small businesses and entrepreneurs, allowing businesses worldwide to increase their sales by projecting a more professional image and attracting new customers.

Try it  by clicking RingCentral Office – Your complete all-inclusive phone system. Try RingCentral free for 30 days.

Universal Calling Inc.

For more than 10 years, Universal Calling has established itself as an innovative telecom market leader delivering unparalleled savings worldwide.

Detailed VOIP Comparison Here